Terms and conditions

Website, order, and customer terms.

Clear terms for using the Dzire Fragrance website, placing orders, and requesting custom perfume services.

Effective date: June 3, 2026

Terms and conditions

Website, order, and customer terms.

Effective date: June 3, 2026

Overview

These Terms and Conditions explain how you may use the Dzire Fragrance website and purchase or request our products and services. By visiting the site, placing an order, submitting a custom perfume request, or using any feature on this website, you agree to follow these terms.

Website Use

You agree to use this website only for lawful purposes and in a way that does not interfere with the site, its security, or another customer's experience. You may not misuse the website, upload harmful code, attempt unauthorized access, copy site content for resale, or use the website for misleading, fraudulent, or abusive activity.

Product Information

We try to keep product names, fragrance notes, sizes, prices, descriptions, images, and availability accurate. Fragrance can smell different depending on skin chemistry, climate, storage, and application. Product photography may show lighting, styling, or packaging details that differ slightly from the final item.

Inspired Profiles

Some Dzire product descriptions may mention familiar fragrance styles or inspiration references so customers can understand the scent direction. Dzire Fragrance is an independent brand and is not affiliated with, sponsored by, or endorsed by any referenced designer, trademark owner, or manufacturer.

Orders, Billing, and Availability

Prices are shown in CAD unless stated otherwise. We may update prices, product details, offers, or availability at any time. We may refuse, limit, cancel, or correct an order if information is inaccurate, payment cannot be verified, inventory is unavailable, fraud is suspected, or the order appears to breach these terms.

Customer Information

You are responsible for providing complete and accurate account, billing, delivery, and contact information. If your details change after ordering, contact us as soon as possible. We are not responsible for delays or failed delivery caused by incorrect or incomplete information provided by the customer.

Payments and Checkout

Online payments are handled through secure third-party payment providers such as Stripe when configured. Card details and wallet payment details are processed by the payment provider and are not stored by Dzire Fragrance on this website.

Custom Perfume Requests

Custom perfume requests are reviewed individually. Submitting a request does not guarantee acceptance, exact pricing, timeline, or production. We will confirm availability, requirements, cost, and next steps by email before a custom order is finalized. Custom orders may be non-returnable once approved or produced.

Third-Party Services and Links

The website may use or link to third-party services for payments, hosting, analytics, email, shipping, or external pages. Those services operate under their own terms and privacy practices. Dzire Fragrance is not responsible for third-party websites or services outside our control.

Intellectual Property

Dzire Fragrance owns or has permission to use the website layout, text, images, graphics, logos, product copy, and other brand materials on this site. You may not reproduce, distribute, scrape, sell, or reuse our content without written permission.

Health and Product Safety

Fragrance products are for external use only. Keep products away from heat, flame, sunlight, children, and pets. Avoid contact with eyes or irritated skin. Stop use if irritation occurs. Customers with allergies, sensitivities, medical concerns, or pregnancy-related questions should consult a qualified professional before use.

Errors and Changes

We may correct website errors, omissions, pricing mistakes, product details, or checkout issues at any time, including after an order is submitted. We may also update, suspend, or discontinue parts of the website without notice.

Limitation of Liability

To the fullest extent allowed by law, Dzire Fragrance is not responsible for indirect, incidental, special, or consequential losses related to use of the website, reliance on website information, delays, third-party services, or product use. Nothing in these terms limits rights that cannot be limited under applicable law.

Indemnification

You agree to hold Dzire Fragrance harmless from claims, costs, damages, or expenses that arise from your misuse of the website, violation of these terms, unlawful activity, or infringement of another person's rights.

Updates to These Terms

We may revise these terms from time to time. The updated version will be posted on this page with a new effective date. Continued use of the website after changes means you accept the updated terms.

Contact

Questions about these terms can be sent to info@dzirefragrance.ca